Privacy Policy

1. Introduction

This Privacy Policy ("Policy") explains how Satyajit Kumar ("Designer," "we," "us," or "our") collects, uses, protects, and manages information from clients, website visitors, and project collaborators ("you" or "your").

By accessing this website or engaging our design services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide Directly

When you contact us through our website, email, WhatsApp, or other communication channels, we collect:

• Your name and contact information (email address, phone number)
• Company or business name (if applicable)
• Project details and requirements you share with us
• Budget information and timeline expectations
• Any files, images, or materials you provide for design work
• Communication history and correspondence

2.2 Information Collected Automatically

When you visit our website, we may collect:

• Browser type and version
• Device type and operating system
• IP address and location information
• Pages visited and time spent on each page
• Referring website or search terms used
• Interaction data with our website elements

2.3 Project-Related Information

During design projects, we collect and process:

• Brand guidelines and design specifications
• Target audience and market information
• Competitor analysis and reference materials
• Revision requests and feedback
• Final design files and project deliverables

3. How We Use Your Information

We use the information collected for the following purposes:

• Service Delivery: To provide graphic design services, create project proposals, and deliver final designs
• Communication: To respond to inquiries, provide updates, and maintain project communication
• Project Management: To organize timelines, track revisions, and manage deliverables
• Payment Processing: To invoice clients and process payments for services rendered
• Quality Improvement: To understand client needs and improve our design services
• Legal Compliance: To comply with applicable laws, regulations, and contractual obligations
• Marketing: With your consent, to showcase completed projects in our portfolio (unless confidentiality is required)
• Website Analytics: To analyze website performance and user behavior

4. Data Protection & Security

We are committed to protecting your personal information and project files. We implement the following security measures:

• Secure email communication and encrypted file transfers
• Password-protected project management systems
• Regular backups of project files and client data
• Limited access to sensitive information (only authorized personnel)
• Secure deletion of files after project completion (unless otherwise agreed)
• Compliance with industry-standard data protection practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Confidentiality & Project Privacy

We understand that your business information and project details are confidential. We commit to:

• Not disclosing client information to third parties without explicit permission
• Keeping project details private unless you authorize portfolio use
• Maintaining confidentiality even after project completion
• Using client information only for the agreed-upon project scope
• Respecting any non-disclosure agreements or confidentiality clauses

6. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following limited circumstances:

• Service Providers: With payment processors, email service providers, or cloud storage services necessary for project delivery
• Legal Requirements: When required by law, court order, or government request
• Portfolio Use: With your explicit consent, we may showcase your project in our portfolio or case studies
• Business Transfer: In the unlikely event of business sale or merger, client information may be transferred

7. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. These help us:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website functionality and performance
• Deliver targeted content and advertisements

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

8. Your Rights & Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your information in a portable format

To exercise any of these rights, contact us at work@satyajitdesigner.site

9. Data Retention

We retain personal information and project files for the following periods:

• Project Files: Retained for 1 year after project completion, then securely deleted unless otherwise agreed
• Client Contact Information: Retained as long as the business relationship exists, plus 3 years for legal compliance
• Communication Records: Retained for 2 years for reference and dispute resolution
• Website Analytics: Retained for up to 2 years

10. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will take steps to delete such information promptly.

12. International Data Transfers

Your information may be processed and stored in India or other countries where we operate. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date and, where appropriate, by sending you an email notification.

Your continued use of our services after changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

15. Compliance

This Privacy Policy is designed to comply with applicable data protection regulations including GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and other relevant privacy laws. We are committed to maintaining the highest standards of data protection and privacy practices.